At Spielbank Hohensyburg we believe that gaming should always be fun, exciting, and above all – safe. We are strongly committed to promoting responsible gaming and helping our players stay in control. Our goal is simple: make sure every visit to play Spielbank Hohensyburg Slots, live Spielbank Hohensyburg Games or claim a Spielbank Hohensyburg Bonus remains an enjoyable experience.
Why Responsible Gaming Matters to Us
We know that for most players, casino games are pure entertainment. But for some, it can become more than that. That’s why we provide powerful tools, clear information, and easy access to professional help. We work closely with German authorities and recognised organisations to protect our players, especially those who might need extra support.
Tools to Help You Stay in Control
Spielbank Hohensyburg gives you several simple and effective ways to manage your play:
Set Your Own Limits
You can set limits directly in your account at any time:
- Deposit Limits – daily, weekly or monthly
- Loss Limits – control how much you can lose in a period
- Bet Limits – maximum stake per spin or hand
- Session Time Limits – reminders when your playing time reaches your chosen limit
These limits are easy to adjust or remove, but once set, they cannot be increased immediately – this gives you time to think.
Reality Checks and Time-Outs
- Receive pop-up reminders showing how long you’ve been playing
- Take short cooling-off breaks (24 hours, 7 days, or 30 days)
- Self-exclusion for longer periods (up to 6 months or permanently)
Self-Exclusion
If you feel you need a longer break, you can self-exclude yourself from the platform. During this time you will not be able to log in or receive any marketing. We fully support this decision and will not try to contact you with bonus offers.
Age Verification and Player Protection
- Only players aged 18 and over are allowed to register and play.
- We carry out strict identity and age checks during registration and verification.
- If we suspect a player is underage, the account is closed immediately.
How We Support You
Our customer support team is trained in responsible gaming and can help you activate any tool or direct you to professional counselling. We also display clear links to external help organisations on our website and in your account.
Helpful Resources in Germany:
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
- Spielsucht Hotline – Free confidential helpline: 0800 137 27 00
- Check Your Gambling – Online self-test for gambling behaviour
Our Commitment
Spielbank Hohensyburg actively monitors player behaviour using advanced systems. If we notice signs that a player may be struggling, we will reach out proactively and offer assistance – without judgement. We may also temporarily restrict access to certain features or bonuses if we believe it is in the player’s best interest.
Tips for Responsible Play
- Set a budget before you start playing and stick to it
- Treat winnings as a bonus, not income
- Never chase losses
- Take regular breaks and never play when tired, stressed or under the influence
- Remember: Spielbank Hohensyburg Slots and Spielbank Hohensyburg Games are for entertainment only
Need Help Right Now?
If you or someone you know needs support, please:
- Use the self-exclusion or limit tools in your account
- Contact our 24/7 support team via live chat
- Reach out to one of the professional organisations listed above
We are here to help you play safely.
Play responsibly. Enjoy the game. Stay in control.
18+ | Only play with money you can afford to lose Spielbank Hohensyburg – Gambling can be addictive. If you need help, seek it early.