Welcome to Spielbank Hohensyburg – the online casino inspired by Dortmund’s legendary venue. These Terms and Conditions explain how we work and what you can expect when you play with us. By registering or using our platform, you agree to these rules. Please read them carefully.
We keep everything transparent, fair and straightforward so you can focus on enjoying Spielbank Hohensyburg Slots, live Spielbank Hohensyburg Games and your Spielbank Hohensyburg Bonus.
1. Who Can Play at Spielbank Hohensyburg
You must be at least 18 years old and live in Germany. When you register, you confirm that:
- You are playing only for yourself
- You are not a self-excluded person
- You are not using the platform for any illegal purpose
If any of these rules no longer apply, you must close your account immediately.
2. Your Account
- Only one account per person, household, IP address and payment method is allowed.
- You must provide honest and up-to-date information during registration.
- We may ask for ID verification (passport, ID card or utility bill) to keep everything secure.
- You are responsible for keeping your password and login details private.
3. Deposits and Withdrawals
- Minimum deposit is €10 (or €20 for some bonuses).
- We support all popular German payment methods: bank transfer, Giropay, paysafecard, credit cards and trusted e-wallets.
- Deposits are instant. Withdrawals are usually processed within 24 hours and reach your account in 1–3 business days.
- You must use the same payment method for deposits and withdrawals where possible.
4. Bonuses and Promotions
The Spielbank Hohensyburg Bonus and all other offers are subject to the following:
- Wagering requirements must be met before you can withdraw bonus winnings.
- Different games contribute differently to wagering (slots usually 100 %, table games lower).
- Bonus abuse, multiple accounts or unfair play will lead to bonus removal and possible account closure.
- All bonus terms are clearly shown on the Promotions page and in your account.
5. Games and Fair Play
- All Spielbank Hohensyburg Slot and Spielbank Hohensyburg Games use certified Random Number Generators (RNG) and are regularly audited.
- You may only play for real money or with bonus funds provided by us.
- We reserve the right to limit or exclude certain games from bonus play.
6. Responsible Gaming
We take player protection seriously. You can:
- Set daily, weekly or monthly deposit and loss limits
- Activate a cooling-off period or self-exclusion
- Use our reality-check reminders
- Contact our support team for help at any time
Links to professional help organisations (such as the German Responsible Gaming Hotline) are available in your account.
7. Privacy and Data Protection
Your personal data is protected in line with German data protection laws (DSGVO/GDPR). We never sell your information. Full details are in our separate Privacy Policy.
8. Our Liability
- We are not responsible for technical problems caused by your internet provider or device.
- In the unlikely event of a game malfunction, all affected bets will be cancelled and stakes returned.
- Our maximum liability to any player is limited to the balance in your account at the time of the incident.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. You will be notified by email or on the website. Continued use of the platform after changes means you accept the new version.
10. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany. Any disputes will be handled by the competent courts in Dortmund.
Questions?
If anything is unclear, our German-speaking support team is available 24/7 via live chat or email. We’re here to help.
By using Spielbank Hohensyburg you confirm that you have read, understood and accepted these Terms and Conditions.